How to Make a Complaint

Last updated: October 2026

We want every homeowner who reaches out to Includesfocusing Pest Control to be treated fairly and honestly. If something went wrong, tell us. This page shows how to file a complaint and what happens after. It is a general template. It is not legal advice.

What You Can Raise With Us

You can write to us about:

• How your call or contact with Includesfocusing Pest Control went
• How your personal information was handled
• Anything on this site that looks unclear or wrong
• The conduct of a provider we connected you with

If Your Concern Is About a Provider

Providers in our network are independent businesses. They answer for their own estimates, prices, products, work, and customer service. If you have a problem with work in your home, start by raising it with the provider. Keep a written record of what you say and what they reply.

Still, we want to hear about it. Feedback helps us keep our network honest. A provider who keeps falling short of what we expect may be removed. Please know that Includesfocusing Pest Control cannot settle contract disputes, refund money for a provider's work, or make choices for a provider.

If your worry is about how a pesticide was applied, you can also contact the agency that oversees pest control in Ohio.

How to File

Email contact@includesfocusing.living and include:

• Your name and how to reach you
• The date you contacted us or the provider
• The number you called or the form you used, if you remember
• The provider's name, if you know it
• A clear account of what happened and what outcome you want from us

After You Write

We confirm receipt by email, usually within a few business days. Then we look into what happened. That may include contacting the provider. Afterward, we reply with what we found and any steps we are taking.

If You Still Disagree

If our reply does not satisfy you, answer it and ask us to look again. You may also contact your state's consumer protection office or attorney general, or your local Better Business Bureau.

Contact

Email: contact@includesfocusing.living